Frequently Asked Questions

Frequently Asked Questions

Here are 10 frequently asked questions and answers for Just Kleaninup LLC.

Are your cleaners background checked and insured?

Yes, all of our cleaning staff are thoroughly background checked and our company is fully licensed and insured for every type of property.

What cleaning products do you use?

We use professional-grade, eco-friendly products that are safe for families, pets, and staff. If you have specific product preferences or sensitivities, let us know when booking.

Do I need to be present during cleaning?

No, you do not need to be home or on site. Many clients provide us access via key, code, or lockbox, and we’ll keep you updated when the cleaning is complete.

What’s included in a standard cleaning?

Standard cleaning covers floors (vacuuming and mopping), dusting, kitchen and bath sanitization, trash removal, and surface wipe-downs. Deep cleaning adds baseboards, appliances, and detailed attention to neglected areas.

Do you offer same-day or emergency cleaning?

Yes! Same-day and emergency cleanings are available for short-term rentals, move-ins/move-outs, or last-minute needs, dependent on scheduling.

How does pricing work for different services?

Pricing varies by property size, type, and scope of work. We provide estimates for residential, commercial, Airbnb/short-term rental, move-in/move-out, and construction cleaning. Contact us for a tailored quote.

Can I book recurring cleanings or schedule custom service times?

Absolutely. We offer weekly, bi-weekly, monthly, or custom frequency plans suitable for homes, businesses, or rental turnovers.

What areas do you serve?

We service Atlanta, Metro Atlanta, Buckhead, Decatur, Midtown, and surrounding areas. For commercial and construction clients, we cover most of the metro region.

How do you handle laundry and linen changes for Airbnb/short-term rentals?

We can change, wash, and restock linens if in-unit laundry is available. Off-site laundry services may incur additional fees.

What happens if I’m not satisfied with the service?

We guarantee satisfaction. If you have any concerns, let us know within 24 hours and we will return to address any issues—free of charge.

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